Direct Connect Channels
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Frequently Asked Questions
Quick, transparent answers regarding phone reservations, instant dispatches, fare structures, and ride guarantees.
You can directly call our 24x7 live dispatch desk at +91 72095 32526 or send a WhatsApp message with your pickup city, destination, and departure time. Our coordinator will instantly check vehicle availability and confirm your car within 2–5 minutes.
Yes, absolutely. Our dispatch desk and verified driver network operate 24 hours a day, 7 days a week, 365 days a year. Whether you require a 3:00 AM emergency drop to Patna Airport (PAT), an early-morning train connection from Darbhanga or Muzaffarpur, or an urgent medical trip, our cabs are always active on call with zero midnight surcharge penalties.
We believe in 100% upfront transparent billing. Fares are calculated on the complete vehicle journey distance with fixed total quotes for clean AC Sedans and SUVs. Every quote includes clean fuel, 100% chilled AC, and verified commercial driver allowance with zero surge pricing during rush hours or festival rushes. Toll taxes and state border fees are itemized transparently as per actual highway receipts.
As soon as your ride is assigned, you receive an automated SMS and WhatsApp notification containing the driver's full name, verified mobile number, car model (e.g., Dzire, Ertiga, Innova Crysta), and yellow commercial registration plate number. The driver also calls you 30–45 minutes prior to pickup to confirm your exact doorstep address.
We support all convenient digital and cash payment options: UPI (Google Pay, PhonePe, Paytm), Net Banking, Credit/Debit Cards, and Direct Cash to Driver. To confirm outstation bookings during peak dates, a nominal advance of 10%–20% is requested online, and the remaining balance can be settled directly with the driver upon reaching your destination safely.
We provide a completely customer-friendly cancellation policy. You can modify your journey timing or cancel your ride free of charge up to 2 hours prior to scheduled pickup. Any advance amount paid is refunded promptly or credited to your customer account for future journeys with zero deduction penalties.
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Our dedicated dispatch supervisors in Bihar are active 24 hours a day to assist you.